Orders are typically delivered within 3-5 business days, depending on your location.

Yes, we provide free shipping on orders over $35 AUD.

Once your order ships, you’ll receive a tracking number via email to follow its progress.

At the moment, we only ship within Australia.

Yes, we accept returns within 30 days for unused and undamaged items.

Returns are free for orders over $100. For others, a small shipping fee may apply.

Please contact us immediately with a photo of the damage, and we’ll send a replacement or offer a refund.

Use our Contact Us form or email info@babyeconest.com to start the process.

We accept Visa, Mastercard, PayPal, and other secure payment methods.

Currently, we do not offer installment payments, but we’re working on adding this feature soon.

Yes, we use SSL encryption to protect all transactions.

All products are made from eco-friendly, baby-safe materials to ensure comfort and safety.

Yes, sustainability is a core value at BabyEcoNest, and all materials are responsibly sourced.

Each product comes with care instructions. Most are machine washable on a gentle cycle.

Absolutely. Our items are designed with the utmost care to be safe for newborns and toddlers.

Our customer service is available Monday to Friday, from 9:00 AM to 5:00 PM

You can contact us via phone at +37 126 286 731 or by email at info@babyeconest.com during our working hours: Monday to Friday, from 9:00 AM to 5:00 PM. We typically respond within 24-48 hours.

Our office is located in Riga, Latvia. For any inquiries, feel free to reach out to us via phone or email during our working hours: Monday to Friday, from 9:00 AM to 5:00 PM.